Maybe he could spend some more time interacting positively with his clients instead of hiding behind his computer? Continue your visit to www.tripadvisor.co.uk, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, COVID aside we had a great lunch; the coronation chicken, Sutton Stop Longford, Coventry CV6 6DF England. He also advised us to open an account with Google Pay, which we did not want to do without further reflection, one is loath to post credit card details everywhere. West Midlands England. He left the “dirty work” to the waiter and did not assume his responsibility, e.g. The Greyhound Inn, Longford, Sutton Stop, opening hours, Pubs, Public Houses, Restaurants, Bars, British Restaurant, Bars and ... CV6 6DF Longford - Coventry. At which point we obviously left and enjoyed our own great food on our boat. on hire boats, who do not live in the UK? Upon arrival we were shown a table at the back while most tables with a view were empty. Made it clear if we were struggling they would take our order. This being a problem of their system and not ours we asked for a commercial gesture. Our dinner was lovely, the steak was very good. Booked in advance and paid a £5 deposit. How much is the carvery on sunday please anyone. Finally, the said “manager” should seriously question himself on what he perceives is the role of Tripadvisor and the social media. The Greyhound Inn is a 19th Century Traditional British Pub. We were not from the same household so wasn't sure if this would be a problem, however The Greyhound staff have created a perfect area, covered from the elements, in their superb...surroundings to cater for people such and my friend and I. Upon arrival we were shown a table at the back while most tables with a view were empty. Honestly cant believe the review 3 days ago ......... during such trying times for hospitality you should not have to deal with such custom :( We had evening meal . Never go anywhere else that has such a friendly bunch of staff members, the food is ALWAYS good. (serving a reduced version of the full menu). Food was lovely and fresh. Food was lovely and fresh. Made it clear if we were struggling they would take our order. without the discount. Having to watch them find out that lockdown was upon us again was heart breaking but we will see you on the 3rd December boys & girls You have done an amazing job since July and will have one hell of a December xxMore. Flights Vacation Rentals Restaurants ... Sutton Stop Longford, Coventry CV6 6DF England +44 24 7636 3046 Website Menu. We thought let’s play along and after entering all sorts of personal details we ordered and tried to pay. Contact information for The Greyhound Inn, Sutton Stop, Longford, Coventry, West Midlands, CV6 6DF A “manager” showing the door to clients for fear of what could be a constructive evaluation? We later saw that “the manager” is spending time responding to Tripadvisor and Google negative evaluations – and there are quite a few with similar negative comments about the management. Ordered a lasagne and as part of a 'Friday only' deal two haddock and chips with mushy peas which was a tenner for the pair. Came 3 times to ensure we were ok and managing to order online. Not my first visit and won’t be my last.More, We reserved a table for two at the pub because of its excellent location at the junction of the Coventry and Oxford canals. Highly recommend :), Have written a couple of reviews of the 'hound in the past, so here's another one but this time dealing with COVID Lockdown 2 and their new takeaway service. Finally, the said “manager” should seriously question himself on what he perceives is the role of Tripadvisor and the social media. Came 3 times to ensure we were ok and managing to order online. A visibly disinterested waitress told us that we can order with her without the discount. We later saw that “the manager” is spending time responding to Tripadvisor and Google negative evaluations – and there are quite a few with similar negative comments about the management. Old fashioned values and manners are a key aspect of The Greyhound Inn where customers, young and Old mix together in a comfortable informal environment enjoying either a chat over a drink or a meal in a safe, friendly and happy atmosphere. This is presumably where they make sure they've got everything I ordered and also check that the pick up time I requested was available. Ordered from the website at about 9am this morning. the app and how to order food. finding a solution. A small gesture, a simple query of what was the problem, even a kind word, an excuse, would have sufficed. We thought let’s play along and after entering all sorts of personal details we ordered and tried to pay. The Greyhound Inn, Coventry: See 1,711 unbiased reviews of The Greyhound Inn, rated 4.5 of 5 on Tripadvisor and ranked #7 of 647 restaurants in Coventry. He left the “dirty work” to the waiter and did not assume his responsibility, e.g. Just clarifying though, these aren't the normal whale size fish they sell - though they are available still - but smaller yet still delicious portions. This is presumably where they make sure they've got everything I ordered and also check that the pick up time I requested was available. Our host for lunch was Lee C. He was very friendly and welcoming. Sutton Stop Longford, Coventry CV6 6DF England +44 24 7636 3046 Website Menu Open now : 11:00 AM - 11:00 PM COVID-19 update: See the added … surroundings to cater for people such and my friend and I. We very politely made it clear that it was not personal, nor a question of money but rather of principle, after all we were not talking thousands of pounds, it was a bill of some £30 and we had already tipped the staff 10%. Then the tech-savvy person in the restaurant came but could do nothing except repeat for the third time that we should order normally, i.e. The Greyhound Inn: Greyhound Inn Sutton Stop - See 1,710 traveler reviews, 311 candid photos, and great deals for Coventry, UK, at Tripadvisor. We had to pay a £5 deposit which would be refunded after showing up. Greyhound, Sutton Stop, Longford, Coventry, Warwickshire, CV6 6DF (024) 7636 3046. www.greyhoundinn.org I received the promised email and all was good. He obviously had no idea of what customer service is and what little it takes to keep customers happy. 7 van 652 restaurants in Coventry. Excellent inspite of the times! Sutton Stop Longford, Coventry CV6 6DF England +44 24 7636 3046 Website Menu Closes in 34 min : See all hours COVID-19 update: See the added health and … The table was reserved for lunch at the marquee on Sunday 23 October. We are normally very positive people and only post comments when we are satisfied. We said that we would report the incident on Tripadvisor. Lunch the next day was also delicious. Check The Greyhound Inn in Longford, Sutton Stop on Cylex and find ☎ 024 7636 3046, contact info, ⌚ opening hours. We said that we would report the incident on Tripadvisor. The comments: Impossible, the system did not recognize non-UK post codes, e.g. Looking forward to lunch today. The waiter, visibly embarrassed, went away to ask the manager and came back to say it was not possible. Impossible, the system did not recognize non-UK post codes, e.g. The reception was disappointing, we had the impression even before the incident that covid had become an excuse for friendly service to be replaced by IT. A visibly disinterested waitress told us that we can order with her without the discount. This being a problem of their system and not ours we asked for a commercial gesture. Never go anywhere else that has such a friendly bunch of staff members, the food is ALWAYS good. A small gesture, a simple query of what was the problem, even a kind word, an excuse, would have sufficed. Very Covid safe. Our host for lunch was Lee C. He was very friendly and welcoming. The facts: Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. The website told me the order had been sent, but to check my emails around midday to get a confirmation. This code takes you to a particular website (yoello) and gives a 5% discount. a little video re-introduction to the new changes we have made at The Greyhound Inn. We very politely made it clear that it was not personal, nor a question of money but rather of principle, after all we were not talking thousands of pounds, it was a bill of some £30 and we had already tipped the staff 10%. very tasty and the ploughman's lunch was a good portion size. Most importantly, despite the efforts of one of the waiters the manager was intransigent. Food was on time, the usual excellent quality and I'm still a very happy customer.More. on hire boats, who do not live in the UK?

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