To determine which chair size is best, find the point of intersection for your height and weight. While on that same phone call, the Crandall representative walked me through the process of what would take place on their end and about when I could expect the chair and all of it matched up with their well documented and transparent process on their website (all of which was completed a couple days faster than the laid out timeline).The chair is great. Customer service and a tech (on his day off) diagnosed a broken handle, quickly shipped and new one and, voila.... a like new chair! Couldn't be happier with the service and with the chair. To date, I am extremely satisfied and appreciative of my service via Crandall. Our main focus has always been quality and affordability. During my use of the chair I noticed there was a lot of squeakiness. . I talked back and forth with Crandall about fixes but they offered to replace the chair entirely or give a partial refund. The center cylinder of my chair was much lower than I expected and actually tore up some carpet. Size A – 5’4″ or less, or less than 150 pounds Desks were traditionally larger, but today you can pick from smaller scaled desks and chairs. After some time, working with it, it finally came loose and could move up and down. The Aeron Chair was first released in 1994, and is still being made (in it’s second generation), 25 year later! It literally feels and looks brand new, even though it's refurbished. If your chair does not have any dots, or you can’t find them, feel free to reach out to one of our chair experts for help. They can now add me to their list. If you feel two dots, this means that the Aeron chair is size B. My chair looks new. The quote I got from the original manufacturer was over $100 not including shipping. 60% off of new price for a truly remanufactured chair: new wheels, new fabric, new armrests and a new gas cylinder. Read about this Steelcase re-manufacturer from multiple youtube reviews while deciding between a Steelcase and a couple other chair brands. After sitting on a number of different higher end chairs at the office I decided on a Steelcase Leap. Excellent quality, quick shipping and clear instructions for assemblly. Everything works perfectly and looks new! Standard Chairs. I purchased a desk / chair combo. Overall great first impression, and would purchase from again. Easy to order, fast service, great product for half the price of new. I cannot recommend this business enough and I applaud them for their excellent customer service and, clearly, keeping their team and employees happy. After unpacking I used a fabric protector on the seat and back before I started assembly. My family was in the furniture business, so I am picky about whom I buy from and the service. I highly recommend Crandall. They not only had the exact item I needed but also had the best price as well and reached out to me after the sale to make sure I was satisfied. To determine which chair size is best, find the point of intersection for your height and weight. Great price for a remanufactured Steelcase V1 highback! I needed a better office chair for the long hours in front of my home office desk. Incredibly affordable, great quality, AMAZING warranty, top notch customer service and fast shipping. Absolutely the best customer service experience I've had in decades...Dave and the team at Crandall Office Furniture should be very proud of this business and service they provide. The most important trait of a good office chair … Shipping was prompt, the chair was packed well, and I loved that almost no plastic was used to pack it. Purchased a Steelcase Leap V1 Highback on Oct. 27 and received it on Nov 3. The Complete Herman Miller Aeron Chair Size Chart, How to Tell Size of Herman Miller Aeron Chair, the best Herman Miller office chairs ever, Herman Miller Embody vs. Steelcase Gesture. Purchased a Leap V2 chair from them given the rise in WFH. 12 year warranty is amazing on a refurb chair but Steelcase does make a good product. Chairs are a very individual thing and different people prefer different chairs and features to others. It’s very simple. Size B ~18.5″ Very happy with my remanufactured SteelCase Leap chair. Met all my expectations and more. Just honest workmanship and great customer service. It is recommended for people between 5’2” to 6’6” tall weighing around 130 to 325 pounds. That’s a bonus. Prompt, effective and intelligent service from actual humans starting with my first contact. Definitely a 5 outta 5 stars. I was looking for local sources in San Jose, but, found Crandall during my online search; the chair was refurbished as well as very competitive prices.

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