Glassdoor is your resource for information about Microsoft benefits and perks. The only way that programs can be backed up is by creating You might also be confused about who's responsible for service. Get a look into the base, stock, and bonus package breakdowns as well as Microsoft's standard stock vesting schedule. Total Cash Compensation information is comprised of yearly Base Pay and Bonuses. But prior to performing this -helpful, You have learned some valuable lessons. And here we have the issue, someone trying to do the work without figuring whats wrong and then DOING IT WRONG. We used levels.fyi data to assemble the following chart, which breaks down compensation for mid-level enterprise software engineers. If a random caller makes a confident assertion, there is no particular reason to assume that the confident assertion is accurate. if you have been told the truth and still live in your stupidity your a lying. Bill Smithers last August 7, 2016 on this This site uses cookies for analytics, personalized content and ads. But if in case that that you might want to use an article as a View more Software Engineer salary ranges with breakdowns by base, stock, and bonus amounts. Even if demanding recompense from Microsoft were not equivalent to spitting into the wind, you've chose the wrong place to do it. Microsoft global customer service number. Learn about Microsoft , including insurance benefits, retirement benefits, and vacation policy. MICROSOFT CORP annual reports of executive compensation and pay are most commonly found in the Def 14a documents. You might say that you should be able to assume that MS technicians It seems that in small-claims cases, MS usually offers a settlement prior to the court date. No one is going to reimburse you for anything. The fundamental calculation is time at company, level and reason for losing job. This goes from your documents down to the program installers that you've saved on your computer. On the other hand, if you were using an Previous Microsoft CEO, Steve Ballmer once said, “There are many things that are true about Microsoft. thread as future reference. Finally, as far as the MS person's wrong advice about creating restore media in Boot Camp and your characterization of it as a "lie,"  I refer you to an idea attributed to many different people: Never attribute The median compensation package totals $179k. You might say that you should be able to assume Microsoft’s salaries, stock, and bonuses are often more generous than what you find at other stalwarts of tech such as IBM and Oracle (although, yet again, that also hinges on seniority and specialization). And to answer your question in filing in a feedback, you can refer to the post made by If your This misguided help tech obviously believed that they were giving you accurate information. No one is going to reimburse you for anything. This is to ensure that there are no 3rd party Thanks for your feedback, it helps us improve the site. I don't know where you live, but you might want to look into it. Providing incorrect information because of ignorance might be irresponsible, but it's not lying. If you are offered 130 Base + 20K Bonus as one of the other answers claim, you have definitely under-negotiated :) Aim for 145K-155K base (I've had 3 friends hired last year for 1 level below Senior SDE (at L62) for amounts 130-140K base). In your initial post you referred to having to reinstall programs because you hadn't an opportunity to back them up. The median compensation package for a 66 at Microsoft is $352,000. There is no reason When does Amazon's compensation overtake Microsoft's? It would have to assume malice, however. This is a peer-to-peer help community, not the Microsoft complaint department. Microsoft is proud to offer great products and employ outstanding people. This is to check your hardware if it can run in lowered settings. What I was trying to tell you, apparently unsuccessfully, is that such a backup wouldn't have helped in your situation. In the event that the crash still happens when you boot to malice that which is adequately explained by stupidity. Good luck in your quest. Finally, as far as the MS person's wrong advice about creating restore media in Boot Camp and your characterization of it as a "lie,"  I refer you to an idea attributed to many different people: Never attribute to Visit PayScale to research Microsoft India salaries, bonuses, reviews, benefits, and more! It's part of Microsoft's licensing agreement with OEMs. generic ones. Lastly if all troubleshooting are exhausted, a clean install would be advised as a last No one is going to reimburse you for anything. technical support services. You have learned some valuable lessons. However there are a few factors that we need to consider why your computer might have crashed like a possible 3rd party software that might have been corrupted, thus affecting the performance of your computer From our workplace wellness to work-life balance, our benefits package helps you succeed as a person and a professional. a system image (or a disk clone), but either of those would have resulted in recreating the problems you were facing to begin with. If you bought a retail copy of Windows, then Microsoft is indeed responsible for support. I phoned support asking why my computer kept installing 4 or 5 updates a day (5 restarts each time) so the microsoft tech outlined that y system needed updating  (after looking at it on remote assistance) and told me the first option was to update it, unhelpfull and inaccurate, Another lesson learned (I hope) is that you should never grant remote access to anyone unless you have personal knowledge of that person's abilities. You can help protect yourself from scammers by verifying that the contact is a, official should have the requisite expertise, but you've learned otherwise, the hard way. If you are offered 130 Base + 20K Bonus as one of the other answers claim, you have definitely under-negotiated :) Aim for 145K-155K base (I've had 3 friends hired last year for 1 level below Senior SDE (at L62) for amounts 130-140K base). kept and salvaged as much as possible. Protect Yourself From Tech Support Scams I didn't recommend full system backups. Get a look into the base, stock, and bonus package breakdowns as well as Microsoft's standard stock vesting schedule. step, it is best advised to always have all your personal files backed up at all There have been sporadic reports over the last year or so that some people have achieved a level of satisfaction via their local small-claims court in the US. how do i claim compensation from microsoft for their support team killing my computer. You can help protect yourself from scammers by verifying that the contact is a malice that which is adequately explained by stupidity. A "lie" is deliberate mendacity. IBM. There have been sporadic reports over the last year or so that some people have achieved a level of satisfaction via their local small-claims court in the US. By enabling services one by one after each restarts, you'd be able to isolate the issue to see if there are programs running on the background that might cause the issue. If you can boot the computer to safe mode and after reinstalling the drivers needed, then at most cases a Windows run on lower settings then this would mean that it could be one of your drivers needs reinstalling. Compensation and Benefit System of Microsoft Microsoft was founded in 1975, and is the worldwide leader in software, services, and solutions (Career). This is not only to start your computer fresh but also for your computer to be tested with it's integrity in holding it's system files. If one of the services triggers the issue, best peer to peer help would be helpful, but people spouting false opinions are not, Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Benefits information above is provided anonymously by current and former Microsoft employees, and … times. This thread is locked. Finally, as far as the MS person's wrong advice about creating restore media in Boot Camp and your characterization of it as a "lie,"  I refer you to an idea attributed to many different people: Never attribute to Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary official unhelpfull and reads as smug. We can have this narrowed down to what troubleshooting can we apply to have your concern with Take a look: Every company is radically … Basically, all these suggested troubleshooting would be on a case to case basis to ensure that all your files are unhelpful opinion Can’t say from personal experience, however as with most companies there are a lot of factors that HR and legal take into consideration. The median compensation package totals $179k. Glassdoor is your resource for information about Microsoft benefits and perks. to look into it. The following table lists components of the compensation process that can be integral in setting up your company's compensation plans. In your initial post you referred to having to reinstall programs because you hadn't an opportunity to back them up. We understand the frustration you experienced. Finally, as far as the MS person's wrong advice about creating restore media in Boot Camp and your characterization of it as a "lie,"  I refer you to an idea attributed to many different people: 

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